We will keep the power on.
(March 18, 2020) Afton, WY – Lower Valley Energy COVID-19 Update Your cooperative, supporting your energy needs during Covid-19.
Starting Thursday, March 19, 2020, we will not have office lobby access. As with all of our business partners, our main goal is the health of our community. Our primary concern is to maintain the comfort and utility that electricity and natural gas provide you and our community. The steps we have taken place safety at the forefront for the community we serve and our employees and response team.
We will be in office to answer phones and process drop box payments.
We will also be available to restore power and natural gas from outages, and for new service work.
Please use the following tools:
Pay By Phone or Online
Use our automated 24 hour-a-day pay-by-phone system (844-206-7875) to make a payment. You will need your account number or the registered phone number on file in order to access your account. You can also access your account at www.LVEnergy.com. Call or go online at your convenience.
We even have an app!
Download the SmartHub app today on your Android or Apple mobile device – it’s a great (and EASY) way to analyze your energy usage and pay your bill on the go. (Search for “smarthub” in your app store.) You can also drop off checks or cash at our office drop boxes.
Assistance with your Account?
Please feel free to email us at Briant@lvenergy.com with questions and/or concerns.
Be aware of potential scams. Scammers and cyber-criminals may try to take advantage of your concerns related to COVID-19. If you ever receive a Lower Valley Energy communication which you believe to be in error, please call us or email us to verify the issue.
For all other issues/questions/concerns, please feel free to email us at Briant@lvenergy.com.
We appreciate your business and look forward to continuing to serve you.
Lower Valley Energy