Billing Information

Online Account

Access your online account to:

• view your statement
• sign up for paperless billing
• view payment options such as Auto Pay, Online Bill Pay, and Credit Card payment

How To Read Your Bill

If you are having trouble understanding your bill, view an example bill with notes to learn more.

Energy Rates

View current electricity and gas rates.

Schedule of Fees

View the current fee schedule.

Disconnection Policy

View the current disconnection policy (PDF) with billing due dates and charges.

Billing Cycles

When you get your bill depends on where you live. If you need assistance determine your billing cycle, please call us and we can help you.

Utility Bill Assistance

If you need assistance paying for your utility bill, there are a number of energy assistance programs in our area. Please note each program has specific requirements and limits.

New Construction Service

Information about getting service to your new construction can be found on our New Construction Service page.